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What Is a Google Business Profile?

What is a Google Business Profile, and why does your business need one? A Google Business Profile (GBP) is a free tool provided by Google that helps businesses manage their online presence across Google Search and Maps. It's essential for local businesses looking to increase visibility and attract more customers. With the right SEO services for your small business, a properly optimized Google Business Profile can make a significant impact on local search rankings.

Google Business Profile graphic with icons for image, reviews, location.

What is a Google Business Profile?

A Google Business Profile is a free online listing that showcases essential information about a business. This includes:

  • Your business name, address, phone number (a.k.a. "NAP")
  • Your business's website
  • Hours of operation
  • Customer reviews
  • Updates, photos, and events from your business to your customers

This tool allows you to engage with potential customers, share updates, and appear prominently in local search results. Having a GBP helps you control how you appear on Google Search and Google Maps, making it easier for customers to find and connect with you.

Google search engine results page on a laptop screen

Benefits of Google Business Profiles for SEO

A Google Business Profile offers several SEO benefits, making it a crucial part of any local marketing strategy. Optimizing your GBP can help your business appear in local search results, drive traffic, and improve your overall online presence. Below are the key benefits of using a Google Business Profile for SEO.

Boost Visibility on Google

Google prioritizes local businesses with complete and optimized profiles. A fully filled-out GBP increases your chances of appearing in the Local Pack, the top three local results displayed in search queries related to your business's services.

Increase Credibility with Reviews

Customer reviews on your Google Business Profile serve as social proof for potential customers. Positive reviews can build trust and influence purchase decisions while also helping with search rankings.

Display Business Information to the Public

Your Google Business Profile allows you to display essential business details such as your location, hours of operation, contact information, and services offered, making it easier for customers to reach you directly.

Desk with notepad and pen next to laptop showing Google search engine

How to Claim Your Unverified Listing

If your business already appears on Google but you haven't claimed the listing yet, follow these steps:

  1. Search for your business name on Google.
  2. Click on the “Own this business?” prompt.
  3. Follow the on-screen instructions to verify ownership through email, phone, or mail.

How to Set Up Your Google Business Profile

Setting up a Google Business Profile is simple and can be completed in just a few steps. Below is a step-by-step guide to help you get started.

1. Add Your Business on to Google Maps

Search for your business name on Google Maps. If it doesn't appear, click on "Add your business" and proceed with the setup process.

2. Create Your Business Account

Sign in to your Google account and go to the Google Business Profile page. Click “Manage Now” to start creating your business listing.

3. Fill In Your Business Name and Business Category

Input your official business name and select the most relevant category that describes your business services.

4. Add Your Business Location

Enter your business address if you have a physical location where customers can visit.

5. Select Your Service Area

If your business provides services in specific areas, add those locations to better target local searches.

6. Add In Your Contact Information

Provide your business phone number and website link to make it easy for potential customers to contact you.

7. Opt In for Google Updates and Recommendations

Choose to receive updates and suggestions from Google to help keep your profile optimized.

8. Verify Your Business's Listing

Verification ensures you have control over the listing. Google may offer verification via postcard, phone, or email.

Additional Info to Add to Your Listing

Once your profile is set up, adding extra details can further optimize your GBP and attract potential customers.

  • Your Business Services: List all services your business provides to help users understand your offerings.
  • Days and Hours of Operation: Specify your operating hours to avoid customer confusion and ensure accurate information.
  • Google Messaging: Enable messaging to allow customers to contact you directly through your profile.
  • Your Business Description: Write a concise, keyword-rich business description highlighting your expertise.
  • Photos from Your Business: Upload high-quality photos showcasing your location, products, or completed projects to make your profile more engaging.
  • Google Ads: Link your GBP to Google Ads for better integration with PPC Management Services and to maximize your local advertising efforts.

How to Request Access to an Existing Google Business Profile

If someone else manages your business profile, you can request access:

  1. Visit the Google Business Profile page.
  2. Search for your business.
  3. Click “Request Access.”
  4. Provide the necessary details and wait for approval.

How to Optimize Your Google Business Profile

Optimizing your Google Business Profile can significantly enhance its visibility and effectiveness. Below are key strategies to maximize your profile's impact:

Review Your NAP

Ensure your Name, Address, and Phone number (NAP) are accurate and consistent across all online listings.

Create Google Events and Updates

Regularly post events, offers, and updates to keep your profile active and engaging.

Feature Your Business's Products

Add your top products or services to give potential customers a clear idea of what you offer.

Respond to Customer Reviews

Engage with reviews by thanking positive feedback and addressing any concerns promptly.

Add Common Questions and Answers

Use the Q&A feature to pre-answer common questions, providing helpful information upfront.

FAQs: Google Business Profile

Do you need a physical address to have a Google Business Profile?

No, a physical address is not required. You can list a service area instead, which is ideal for businesses that operate remotely or provide services at customer locations.

What if you don't want to display your address on your GBP?

You can hide your address during the setup process and list a service area instead, making your business discoverable without revealing your physical location.

What if you have more than one location?

You can create a separate Google Business Profile for each location to ensure visibility across all service areas.

How do you change your address on your GBP?

You can update your address by logging into your GBP account, selecting your business, and editing the location details under the “Info” tab.

What do you do when your business category isn't available?

Select the category that most closely matches your services. You can also suggest new categories to Google for future updates.

What are labels in a Google Business Profile?

Labels are tags you can add to your profile to organize and manage multiple locations, making it easier to sort and filter your listings.